蘑菇视频 - Managed IT Services & Cybersecurity for Canadian Businesses

Canada's SOC 2 & B-Corp Certified Managed IT,Cybersecurity,Cloud Partner

Ranked #97 globally on the 2026 MSP 501 and Canada's Top 50 Best Managed IT Companies for five consecutive years. Every plan includes 24/7/365 support, a 5-minute response commitment, and a dedicated Client Success Manager. Great Place to Work-Certified 鈥� Top 100 in Canada. Serving Canadian SMBs since 2012 from 8 offices coast to coast.

蘑菇视频 team collaborating on managed IT services and cybersecurity for Canadian businesses

Not Sure Which IT Plan Is Right for You?

Whether you need essential support or advanced cybersecurity, our Silver, Gold, and Platinum plans make it easy to select what fits your business best.

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Our Core IT Services

Six services, one integrated stack. Silver plans start at $110 per managed device per month 鈥� which equates to $110 per user per month for typical SMBs where each user has one primary computer (users with additional managed devices are each billed at $110/device). Gold and Platinum tiers use the same per-device model at higher rates. All plans include 24/7/365 support and a 5-minute response commitment, with a $1,000 monthly minimum.

Managed IT Services

Full IT department in a subscription 鈥� 24/7 help desk, proactive monitoring, patch management, and a named Client Success Manager plus a dedicated 24/7 help desk team. Professional services on the majority of IT projects included 鈥� no separate project fees.

Explore Managed IT Services

Disaster Recovery

Immutable off-site backups, tested restore procedures, and documented recovery plans. Gold and Platinum plans include 蘑菇视频's Breach Recovery Guarantee 鈥� we get you back online, fast.

Disaster Recovery Services

Proactive Cybersecurity

Layered protection: EDR (endpoint), MDR (managed 24/7 detection), XDR (cross-domain), and ITDR (identity threats). MFA, email filtering that blocks 99%+ of phishing, and quarterly security-awareness training. SOC 2 certified.

Cybersecurity Services

IT Consulting

vCIO strategic reviews and technology roadmapping tied to your business goals. Compliance support for PIPEDA, HIPAA, PCI-DSS, NIST CSF, ISO 27001, and Quebec Law 25. Included on Gold and Platinum plans.

IT Consulting Services

Cloud Solutions

Microsoft 365 and Azure administration, migration, and management. Secure identity with MFA, conditional access, and Entra ID. Hardware-as-a-Service available 鈥� refresh laptops, desktops, and servers on a predictable monthly cycle.

Secure Cloud Services

Network Security

Firewall management, network segmentation, secure Wi-Fi, and VPN. Continuous monitoring against unauthorized access and lateral movement. Backed by SOC 2 certified controls and Certified B Corporation values.

Network Security Services

"Very quick response time and saw the problem through to the end through multiple technicians. A pleasure to work with."

Ken M., Client from Red Deer, AB

"During a particularly challenging offboarding from a previous IT provider, 蘑菇视频 stepped in and did far more than simply facilitate onboarding. They helped stabilize my environment, rebuild my confidence, and work through both Microsoft 365 and hardware infrastructure challenges. What consistently stands out is 蘑菇视频's communication, accountability, and commitment to resolution. I am confident in having 蘑菇视频 as my IT partner."

Cindy, Client from Calgary, AB

"Dan from 蘑菇视频 was so helpful; he spent the entire day at the centre. Great personality and easy to work with."

Val W., Client from Edmonton, AB

What Sets 蘑菇视频 Apart

Four things Canada's Top 50 IT provider does that most MSPs don't.

5-Minute Response Commitment

Every support request gets a real human response within 5 minutes 鈥� delivered on 99%+ of tickets, 24/7/365. Not a chatbot, not a ticket queue, not "during business hours." Included on every plan.
SOC 2 & B-Corp Certified

Independently audited security controls (SOC 2) and independently verified social + environmental standards (Certified B Corporation). Ranked #97 globally on the 2026 MSP 501 and Canada's Top 50 Best Managed IT Companies for five consecutive years.
CSM + 24/7 Help Desk Team

Every client gets a named Client Success Manager for strategic guidance, plus a dedicated 24/7 help desk team for day-to-day tickets. Most MSPs give you one or the other 鈥� 蘑菇视频 gives you both.
Great Place to Work-Certified

Top 100 Best Workplaces in Canada and 2026 Best Workplaces in Technology. Our team stays and grows because we run on EOS's "Right Person, Right Seat" discipline 鈥� the reason your account team knows your business.

Why choose a Canadian managed IT provider over a US-based one?

Canadian businesses face a compliance environment more fragmented than the EU's GDPR framework 鈥� federal PIPEDA layered over provincial privacy laws (Alberta PIPA, BC PIPA, Ontario PHIPA, Quebec Law 25), with 72-hour breach notification obligations and extraterritorial reach for Quebec-resident data. A US-based MSP extending north often treats Canada as one market; the reality is that a law firm in Toronto has different regulatory obligations than an oil-and-gas operator in Alberta or a healthcare practice in Vancouver. Beyond compliance, Canadian data residency matters increasingly 鈥� for federal contractors, provincial government vendors, and any organization handling personal information about Canadian residents. 蘑菇视频 is Canadian-owned, founder-led since 2012, has not been acquired by private equity or a US consolidator, and operates from 8 Canadian offices with bilingual English and French support.

What certifications should I look for in a Canadian managed IT provider?

The two independent certifications that carry real signal are SOC 2 and B Corporation. SOC 2 covers information security controls, audited annually by an accredited third party 鈥� not self-declared. B Corporation covers governance, workers, community, environment, and customers, recertified every three years. Together they mean an MSP is measured against external standards on both trust dimensions: technical security and business integrity. Peer awards also matter 鈥� MSP 501 (Channel Futures' global ranking, updated annually), Canada's Top 50 Best Managed IT Companies (industry-specific national ranking), and ESET Canada MSP Partner of the Year (technical execution peer recognition). 蘑菇视频 holds SOC 2 certification, Certified B Corporation status, #97 globally on the 2026 MSP 501, Top 50 for five consecutive years, and ESET Partner of the Year in both 2024 and 2025.

How does per-device pricing compare to per-user pricing?

Per-device pricing bills for each computer, server, or network device the MSP manages. Per-user pricing bills for each staff member regardless of device count. Per-device is more honest for both sides: a user with one laptop generates roughly the same monitoring, patching, and support load as any other single-device user, while a user with a laptop, desktop, and home-office setup generates roughly three times that load. Charging per user for the second case is either a loss for the provider or a subsidy paid by single-device users. 蘑菇视频's per-device model 鈥� Silver at $110 per managed device per month, $1,000 monthly minimum 鈥� keeps pricing predictable. For typical Canadian SMBs where each user has one primary computer, per-device pricing equates to per-user pricing at the same rate.

Do Canadian SMBs actually need SOC 2 certified vendors?

Yes, and increasingly so. Canadian SMBs handling personal information under PIPEDA must document reasonable security safeguards; a SOC 2 certified vendor's controls are already documented and independently audited. Sectoral regulators (OSFI for financial institutions, provincial law societies, provincial colleges of physicians and surgeons) increasingly require documented vendor risk management. Enterprise clients requiring vendor security questionnaires often ask directly for SOC 2 reports. Insurance carriers writing cyber policies increasingly rate insureds based on vendor security posture. And post-incident forensics for ransomware or business email compromise often examine whether vendor controls matched the sensitivity of data handled. Working with a SOC 2 certified MSP transfers a portion of your documented compliance burden to a party whose entire business exists to maintain those controls at scale.

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Happy Clients

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Response Delivery

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Client Business Reviews

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Devices Protected

Global MSP 501 Ranking

An IT Partner That Makes Your Life Easier.

Whether you're overwhelmed with the day-to-day IT tasks that slow you down, or if you're looking for a team to execute an IT project you're unsure how to start, we work together with our clients to provide IT services and support that makes a difference to your business' growth.

蘑菇视频 provides Managed IT Services and Technology Consulting for businesses from coast to coast.

I want to save money.

Successful businesses invest in technology to be efficient and increase productivity, which is possible only if the IT works. At 蘑菇视频 we will work with your business and budget to find the most cost efficient service possible.

I want dependable service.

Your business can't afford IT that's unreliable. 蘑菇视频 delivers consistent, proactive support with a 5-minute response commitment delivered on 99%+ of tickets, backed by SOC 2 certified controls and a dedicated Client Success Manager who knows your environment inside and out.

I want easy.

IT shouldn't be complicated. We handle everything from onboarding to day-to-day support, so your team can focus on their work instead of troubleshooting technology. One call, one team, done.

I want more time.

Optimizing your time and streamlining processes is essential to increasing your business鈥檚 productivity. We are here for you when you need us and ensure everything is running smoothly so that you can focus your time on your business.

Illustration of professionals holding puzzle pieces, representing collaboration in IT solutions.

Get A Team That Always Connects IT To Your Business Growth.

Three things separate 蘑菇视频 from an average MSP: how fast we respond, how reliably we deliver, and how accountable we are for the outcome. This is how we've earned SOC 2 certification, B-Corp certification, and a spot on Canada's Top 50 Best Managed IT Companies for five consecutive years.

Learn More About 蘑菇视频's Values

Tech Support Made For Small Businesses

We want to even the playing field for small to mid-sized companies by being the IT solutions provider that helps their business succeed.

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Managed Services For Your Daily IT Needs

蘑菇视频 provides managed IT services, but why should small and mid-sized companies use them? Click below to learn more.

Managed Services

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Partner with Canada's Trusted IT Experts

蘑菇视频 is Canada's SOC 2 & B-Corp certified managed IT and cybersecurity partner 鈥� ranked #97 globally on the 2026 MSP 501, named to Canada's Top 50 Best Managed IT Companies for five consecutive years, and Great Place to Work-Certified 鈥� Top 100 Best Workplaces in Canada. We serve small and medium-sized businesses from 8 offices across Alberta, British Columbia, Ontario, and Quebec 鈥� with bilingual English and French support in Ottawa and 惭辞苍迟谤茅补濒.

Key Benefits:

24/7 Support: 5-minute response commitment, delivered on 99%+ of tickets, 24/7/365 across every plan. Real humans, not chatbots 鈥� plus a named Client Success Manager who knows your business.
Enhanced Security: SOC 2 certified with a layered stack: EDR (endpoint), MDR (managed 24/7), XDR (cross-domain), and ITDR (identity). Email filtering blocks 99%+ of phishing. Gold and Platinum plans include 蘑菇视频's Breach Recovery Guarantee.
Custom Solutions: Three tiers 鈥� Silver, Gold, and Platinum 鈥� designed for SMBs with 20 to 200 users, priced per managed device (computer, server, or network device), not per user. Silver starts at $110/device/month 鈥� which is $110/user/month for typical SMBs with one primary computer per user. Gold and Platinum use the same model at higher per-device rates 鈥� contact us for pricing. $1,000 monthly minimum. Professional services on the majority of IT projects included 鈥� no separate project fees.
Scalable Technology: Microsoft 365 and Azure administration, migration, and management. Hardware-as-a-Service for predictable monthly hardware refresh cycles. Compliance support for PIPEDA, HIPAA, PCI-DSS, NIST CSF, ISO 27001, and Quebec Law 25.
Local Expertise: 8 offices coast to coast 鈥� Calgary, Edmonton, Red Deer, Vancouver, Victoria, Toronto, Ottawa, and 惭辞苍迟谤茅补濒. Bilingual English and French support in Ottawa and 惭辞苍迟谤茅补濒. Founded in Calgary in 2012 and still Canadian-owned.

Get started today!

Don鈥檛 wait to take control of your IT. Schedule your free consultation with 蘑菇视频 today, and start building a stronger, more resilient IT foundation for your business

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